Terms & Conditions



Welcome to Onanikk.com Web Store.


Please review the following Terms and Conditions, which govern the use of this website. By visiting Onanikk.com, You are accepting and consenting to the Terms and Conditions described below. We might update our Terms and Conditions from time to time, please check back often. If You do not accept these Terms or agree to any changes, please do not use this website.

If you have any questions, feel free to contact us via info@onanikk.com


CUSTOMS DUTIES
Any order placed on the www.onanikk.com website and delivered outside of the EU territory, may be subject to taxes and customs duties when the package reaches its destination. These customs duties and possible taxes related to the delivery of an item are at the customer’s expense and under its responsibility. Onanikk.com is not required to check and inform customers of customs duties and any applicable taxes. In order to know them, it is up to the customer to check with the relevant authorities of the country of delivery.
SHIPPING LIABILITY

We require a signature for all goods that are delivered. Acceptance of a delivery is Your responsibility, please ensure that You or if You have specified a recipient (for example as a gift) are present at the delivery destination. We will not accept liability for any item(s) that have been delivered to the correct address but signed for by another party (for example a neighbour)

PLEASE NOTE: Shipping charges are non-refundable.


REFUSED SHIPMENTS

If You decide to refuse any shipments You are responsible for the original shipping charges to You and the return charges of the package to Onanikk.com. The amount will be deducted from Your merchandise refund.


PAYMENT

Payment can be made by VISA, VISA Debit/Credit, VISA Electron, MASTERCARD, MAESTRO. Payment will be debited from Your account upon despatch of Your order.

Onanikk.com allows orders to be processed online using a valid credit or debit card. Please note, we do not keep Your credit card details on file. Your credit/debit card issuer may undertake additional security checks to confirm that it is You who is making the order. If the issuer of Your credit/debit card refuses, or does not for any reason authorize payment, we will not be liable for any delay in delivery or subsequent non-delivery.

All credit/debit card transactions on this site are processed using PAYSERA.com, a secure online payment gateway that collects card details.

PAYSERA.com will request the card number, expiry date, card holder name, address and security code value. The information is then further encrypted against the transaction details before being sent to the acquiring bank for authorisation. PAYSERA.com does not store security codes but they do store card numbers in an encrypted format using AES 256 encryption.

Whilst Onanikk.com takes all reasonable care to keep Your details secure, we cannot be held liable for any loss You may suffer if a third party obtain unauthorized access to any data You provide when ordering or making payment on this site.


REFUNDS

Refunds are processed during 2 business days after we receive returned item. Money will go back to the card and depending on the card issuer it may take up to 4 days before it shows on the customer’s credit card statement. The refund will exclude shipping costs, with the exception of faulty items.

If You have any questions, we are at Your disposal from 10.00am to 5.00pm on (CET)

Onanika Mobilus telefonas (Lithuania)

or at info@onanikk.com


RECEIVING A REFUND

Refunds are processed during 2 business days after we receive returned item. Money will go back to the card and depending on the card issuer it may take up to 4 days before it shows on the customer’s credit card statement. The refund will exclude shipping costs, with the exception of faulty items.


ORDER PROCESSING TIME

Orders received before 2.00pm (CET) Monday – Friday will be processed within 48 hours pending item availability and payment authorisation. Orders placed after 2.00pm (CET) will begin processing the following working day. Orders placed on Saturda and Sunday will be processed on the following Monday. Orders placed on Bank and Public Holidays will be processed on the first working day following the Bank and Public holidays. We reserve the right to change our processing times during heavy ordering periods.


ORDERING

When You order an item from Onanikk.com You are offering to buy it for the price stated, subject to these terms. All orders are subject to a non-refundable shipping charge. Once You have placed Your order, we will send You an email acknowledgement detailing the item(s) purchased, shipping charge, an order reference number and the value of Your order that will be debited from Your credit/debit card. This is not an order confirmation or an order acceptance from Onanikk.com


ORDER ACCEPTANCE

Unless we have notified You that we do not accept Your order or You have cancelled Your order, our acceptance and completion of Your order will take place when we have notified You via email that the item(s) You have ordered have been dispatched. Our acceptance of Your order will be deemed complete and received by You at the time and date of sending You the email. Emails will automatically be assumed as received by You and if for any reasons beyond our control You have not received any emails from Onanikk.com within 24 hours of placing Your order You must contact us immediately.


CANCELLING ORDERS

If You wish to cancel Your order You can notify us via email info@onanikk.com before Your order is dispatched or where an order has already been dispatched You can return the item(s) in accordance with our Returns policy.

All orders are deemed separate and each is treated individually.


PRODUCT REPRESENTATION

Product details, colours, descriptions, sizes are shown on this website as accurately as possible. Colours can vary depending on Your monitor and we cannot guarantee that Your monitor’s display of colour will be exact. You must read the descriptions carefully before purchasing the item(s) to avoid disappointment later.


Using Onanikk.com


GENERAL

We reserve the right to refuse to supply products to any persons for whatever reason, to withdraw any products from the website at any time or remove or edit any content and material on this website. We will not be liable to you or any third party by reason of our withdrawing of any products from this website whether or not the products have been sold, refusing to process a transaction or suspending a transaction after processing has begun.

We reserve the right to change these Terms at any time. Any changes are effective immediately upon posting on this site and your continued use constitutes your agreement to all such Terms.

You acknowledge that we cannot guarantee and therefore shall not be in any way responsible for the security or privacy of this website and any information provided to or taken from this website by You.


YOUR ACCOUNT

To create an account, simply click on ‘Register Now’ and fill in all the required fields. We suggest that You read our PRIVACY POLICY before You register. The information that You are required to provide must be true and complete in all respects.

You agree not to impersonate any person or individual or to use a false name or name that You are not authorized to use. Please notify us of any changes to Your account information immediately.

If You have forgotten your password, click on ‘Password Reminder’ in the Login page and follow the instructions. For security reasons, You must not share or disclose Your password to or allow someone else to use Your account. We can not be held liable if You choose to share Your account details with any other person and we may cancel or suspend Your registration at our reasonable discretion should we suspect any breach of these Terms and Policies by You. You should contact us immediately if You know or suspect that someone else knows Your password.


THIRD PARTY LINKS

Links to third party websites on this site are included for Your convenience only. We do not endorse and are in no way responsible or liable for the actions, content, products or services of any off-site pages or external websites including (without limitation) any advertising, other materials, damage, loss, privacy statements, terms or offence caused of such pages or websites. We may not have reviewed all of the sites linked to this website and your linking to or from any other websites is at Your own risk.

GOVERNING LAW

These Terms and policies together with any purchases of items will be governed by and construed in accordance with the laws of Lithuania and You irrevocably submit to the exclusive jurisdiction of the courts of Lithuania.